Here's the kind of service you can expect from GoodBikeGear.com.
This is what our customers are saying about us online. Reviews can be viewed at TrustPilot / Facebook / Google / CycleScheme.
Excellent company. I ordered two bikes and cancelled one as I read some reviews and the geometry was a bit aggressive for me. Refunded without question.
The bike I wanted was delivered in three days at the correct time window and in perfect condition. (Thanks DPD) Assembly was just peddles, bars and front wheel as normal and all that was needed after a test ride was some gear adjustment.
The company were helpful throughout, easy website, quick answering of calls and more than anything an incredible price even for end of season.
Wouldn't hesitate to recommend or use again, cheers.
Friendly and efficient
I ordered some Powertap wheels from Goodbikegear because they were much cheaper than elsewhere. I was a bit apprehensive because I had never heard of the company before. However, the wheels arrived in good time and were well packaged. I did chase the order (by telephone) because after 3 or 4 days the wheels were not yet dispatched. The phone was answered quickly, and the person I spoke to was very friendly and was quick to chase up the order, and give me an accurate estimate of when the wheels would arrive. I would definitely use the company again.
Cheapest price by some margin and faultless fulfilment.
I had second thoughts based on the fact it was the lowest price anywhere and that was without the freebie thrown in for good measure.
I need not have worried. I'll certainly use Goodbikegear again.
Ordered a new bike off these guys (which was very cheap compared to other places!)
Turned up 2 days after order on free delivery, packaged well. Bike in top condition.
Was kept informed throughout process as to where the delivery was
Will use again!! Very good company
Excellent service and value
Having browsed the web for a new bike in the January sales I came across these guys who I had never heard of . I ordered my bike online which was really easy to do and the communication from them was very prompt and polite . The bike arrived a couple of days after they confirmed it was shipped and was delivered well packaged and by a great courier who kept me well informed by email an text message .
I would not hesitate to use these guys again and would definitely recommend them to my friends and colleagues .
Keep up the good work and great deals.
Best price and faster than expected delivery
I bought some PowerTap P1 Pedals from here. It was the cheapest place to get them from all the online stores I checked. It also came with a free Joule Bike Computer.
I had an issue using a promo code for an extra £20 off. It was over Christmas when they were closed but bought it online anyway, contacted customer services, and was refunded the £20 afterwards.
Delivery was due in 3-5 working days. It arrived in 3 working days, which is particularly good considering I ordered it on Boxing Day and the shop was closed until 29th (due to Bank Holidays) meaning it was a busy time of year for the shop and the delivery company and often orders from elsewhere are delayed.
So 100% delighted.
I wouldn't usually write a review, but this company is new to me and others may not have heard of them, so if I find they have the cheapest price for something in the future when I don't need next-day-delivery, I won't hesitate to buy from here.
I purchased a bike through this company. They are a great bunch of people and very helpful. The bike was a bit of an investment for me, but their price was by far the cheapest. They packaged the bike up really well and it arrived promptly exactly when they said it would. I would recommend this company to anyone.
brilliant service. thank you
I have made a few purchases with goodbikegear.com, including a bike. Each time it was delivered quickly and I was kept updated by email on dispatch detail and delivery. Great service
Great service, will recommend too my friends , I bought ffw f6r wheelset £200 cheaper than I could find anywhere else, kept fully informed throughout transaction, very happy with overall service will definitely use again.
Delivery of goods
I ordered an item form them and I was kept informed step by step about its journey to me. I even got an email on the day of delivery telling me which hour slot it would be delivered in and by whom, and they were spot on.
I cannot recommend them highly enough, and I think they all deserve a Cadburys Cream Egg.
Well done and keep up the good work of showing the others how it should be done.
Great value and great service
The prices are good, the stock and the sizes were available and the delivery was very quick.
I was impressed and I'll definitely use them again.
Marin Bobcat Trail 7.3 Mountain Bike 2015 purchased as birthday present for son
Fantastic service, friendly and helpful, bike arrived so quickly... Easy to assemble quality was exceptional and included birthday greeting which was a nice touch
Son saw box ahead of his birthday so we had to give to him early and hasn't been off it since!
Would highly recommend GBG to anyone and everyone the 5 stars are not enough for the all round service that was received
I have just bought a Marin San Rafael DS3 from these guys via the Cycle Scheme. One week from initial enquiry to bike dispatch. I could not have asked for more knowledgeable,helpful, efficient and friendly service. I'd recommend them and I'll definitely be back.
Amazing bicycle shop all staff really helpful and friendly will be back ...... love my new bike thanks guys
Exceptional service. Bike was delivered within two days ready to go. I would definitely recommend & use again.
Great service and enjoying my new winter bike. Will definitely call again... Very competitive prices..
Fantastic customer service, very helpful staff. Top notch bike and fab delivery options. Highly recommend.
Fantastic service. Ordered a set of Powertap P1 pedals which came with a free joule computer. Communication was great and delivery prompt. A new company to me and was very impressed - highly recommended!
Like the look of there range, cyclists for cyclist, prices are keen
Fantastic service - great communication & really quick. I got a bargain bike!
Saved £250 on my bike! Staff also couldn't be more helpful! Will be back!
Second to None
Bought a Avanti Vapour 1 from goodbikegear, was a little sceptical about using them as I have never heard of them before. Which is unusual as I trawl the net regularly for deals on mtb parts etc.
The bike was such a steal I had to try them, so I purchased on a Credit Card due to the extra protection it gives against fraud. However there was no need to worry!! 2 days after purchase the bike arrived in prefect condition.
Put it together and wife has been on it and loves it!
I will be recommending gbg to everyone!!!
Thanks again for everything
Excellent purchase of Avanti Vapour. Top bike and less than half price - really top spec for the dosh! Thumbs up.
Marin SC6 Hybrid - Shipped to England
A bit wary getting a bike shipped over from Northern Ireland.. But everything went to plan. Had a couple of issues completing the build, contact supplier and talked me thru it. No issues at all would definitely recommend.
Great bike at a truly great price and the delivery was unbelievably fast. Just a couple of days and i was riding.
New road kit
Great service, very please with my order, kept informed about the date and time of my delivery, will buy from them again.
Orderd a few things from here, great products and great service.
Shopping at goodbikegear.com
Goodbikegear.com is a excellent place to shop for all bike gear very cheap and good quality goods will be buying my bike gear hear in the future thanks b mcilveen
Top service, very good advice on Chat and excellent prices
Purchased a Group set and had some questions, the companies IM team were really helpful and their dispatch time was fantastic. Thoroughly recommend them. Also the group set was the cheapest I could find in the UK, plus some free pedals as well so they beat the 'bigger boys' offerings for price in the online bike market by some margin. Nice one GoodBikeGear.
I had never heared of this company but decided to take a chance and bought some wheels as they were very well priced. I asked for more info by email and had a quick polite reply, so went ahead and made the purchase. The Website was well designed and all the normal payment securities appeared to be in place. The goods were dispatched the next day and I was kept informed about delivery right down to the time of delivery. Excellent service which I can't fault.
Brilliant service, quick delivery, good looking site.
I was really impressed with the level of service provided by this new company. Completely trustworthy also, they were very reassuring and helpful over the phone. The product I ordered was dispatched on the day i sent the order and arrived ahead of scheduled, I was more than please with both the product and the way it was sent. Overall very happy customer.
Firstly, Good Bike Gear have been fantastic to deal with and don't be put off if you've not heard of them before. I hadn't but took a punt and was not at all disappointed. Great service, great price and a free indoor trainer. What's not to love! On the P1's - These are beautifully made. They are well engineered and look really trick! A bit heavier than the pedals they replaced but compare well with other power meters. They are really easy to synch with my Garmin and much less complicated than even Garmin's own Vectors. I researched quite extensively which power meter pedals to get as they aren't cheap! and found many had a rider weight limit of 100kg These don't. Really easy to put on your bike and to move from one to another. Buy them, and buy them from here!
Very good all round and excellent service
Original order got shipped to the wrong address. Contacted seller & they reshipped the next day, no issues at all would buy from again.
Cheaper than anywhere else. Arrived as predicted
Mr Nigel Mills
Excellent service by this seller.I couldn't find this product in any of the local motorcycle stores so ordered from Amazon instead.I did manage to find some old stock eventually in a local store but the wipes had badly dried out due to the pack already being opened.The price I paid for them was very good compared to other similar products I've seen advertised.Id recommend them to anyone.
Thanks guys - didn't realise what I was getting for the dough - This is a great bike, rides so well. I searched everywhere for 6 mths and nowhere near the value anywhere else. Used it again today as Wed is day-off - Handled soooo well down thru the forest runs - still cant believe spec for price!
Fantastic wheels (Fast Forward F2A Alloy Clincher DT240 Wheelset). Bought a pair from goodbikegear about 4 months ago and they are at least as good as my best racing wheels costing three times as much.
Excellent Customer service and fully understand the delays that often come with the Cyclescheme.
Very happy with this scheme and dealership