UK and Ireland Delivery Information
Deliveries are normally completed within 5 working days - if delivery is going to be longer we will keep you updated.
Some products cannot be shipped and must be picked up from our shop / warehouses.
UK + Ireland Delivery
Your items will be delivered within 3-5 working days after dispacth notification email.
E.g. If you order on a Tuesday your items will generally be delivered no later than the following Tuesday. (Working days are Monday to Friday and exclude weekends)
Deliveries are generally made between 7am and 7pm.
When you select our standard delivery service, we will choose the most suitable service to dispatch your order on.
We'll advise you in your dispatch email which service your order is being sent with and tracking number if applicable.
When will my order be dispatched?
We aim to dispatch your order as soon as possible, so you aren't left waiting.
Stock permitting, orders are generally dispatched on the next business day and we will send you an email to let you know when the order has been dispatched.
Can I track my order?
Depending upon the courier used, a tracking code may be available. If a tracking code is available we will send this to you with your dispatch
Extended delivery period:
On some occassions, deliveries may take slightly longer, normally in the following instances:
• The availability of one of your order items may have changed from when you purchased – if this is the case we'll email you to help you find an alternative
• If it's a UK / NI Bank Holiday period
• Personalised products will be dispatched as soon as they are completed and inspected