Good Bike Gear supply bikes from a range of brands including: Marin, Orbea, Lapierre, KTM, Cannondale, Felt and Mekk.

We have a Bike Shop in Mallusk, Belfast, where you can view up to 250 bikes plus additional products.

We are members of the Association of Cycle Traders, we accept all Cycle to Work schemes and offer customers 0% finance on selected bikes.

18 McKinney RoadMallusk Belfast BT36 4PE

Good Bike Gear Privacy Policy & Cookies

1. Our commitment to privacy protection
At GoodBikeGear.com we are committed to the highest standards of protecting your privacy, and do so in a number of ways. We only use the information that you supply to process orders, provide a more personalised service and, unless otherwise specified by you, to contact you in the event of special offers or prices. This website is operated by GoodBikeGear.com; if you have any questions please contact us.

2. What information we need for orders, and why we need it
When you order from Goodbikegear.com we need to know your name, address, delivery address if different, email and contact telephone number. This allows us to process your order and to notify you of the status of the order. In order for us to contact you quickly in relation to your order we require a contact telephone number. When you pay by credit or debit card we will request the card type, card number, expiry date and in the case of debit cards we may request your issue number.

3. What information we need for competitions and promotions, and why we need it
When you enter a competition or promotion online, we will request your name, address, postcode, email and contact telephone number. This allows us to manage the competition and notify winners. We do not know your e-mail address unless you give it to us by completing and online form, or by e-mailing us. We only use this internally and do not disclose it to other organisations under any circumstances.

4. Personalisation
We personalise your visit to the site by using your personal details, your pervious purchases and enquiries in order to make the process simpler and more enjoyable for you the customer. We do this using 'cookies' (please see section 7 for more information on 'cookies').

5. What do we use the information for and why?

We may from time to time use your contact details to inform you of offers, competitions, promotions and changes to the services and website. If you would rather not receive this information either tick the box relating to this at the point of order, or send an email to customerservice@goodbikegear.com from the email address you signed up with. If you hold more than one account please be aware that you will need to do this for each account. We use statistical information to improve the content of our website and analyse what pages people visit in order to provide you with a better, more efficient service.

6. How we protect the information you give us
We protect the personal information that you supply and only specific employees of Goodbikegear.com can access this information. For any credit or debit card details taken we offer a secure server service. The secure server software (SSL) encrypts all credit and debit card details you input before they are sent to us.

7. Do we use "cookies"?
We use cookies (small pieces of information stored on your hard drive) to speed up the service and make it more personal by remembering some of your information, username and postcode. You do not need to keep these cookies but if you remove them it does mean you will have to re-enter this information each time you visit the site.

8. Who do we disclose this information to and why?
Goodbikegear.com, at present does not sell, trade or rent your personal information to any companies or their subsidiaries. If we do choose to do so in the future and you do not wish to receive any of this information then please feel free to send an email to customerservice@goodbikegear.com. We prevent unauthorised access through strict security measures and we may even require proof of identity from customers before we disclose sensitive information. We use the information you provide internally and those who work with us in normal business activities. We do not share or sell your information to third party mailing lists or databases.

9. Consent
By using this website you consent to the collection and use of this information. Any changes to this privacy policy will be indicated on this website so you will be aware at all times of what information we collate, what we do with it and who is able to access it. If our information practices change we will post these changes onto our website immediately. If you do not agree with any of our changes or our concerned about how your information is used at any time please contact us here to give you the option to opt out of these changes.

10. Feedback
Upon request we will tell you what information we have about you. If any of the information is incorrect or wish us to remove any and all information about you, please contact us and we will amend or remove it promptly. If you have any feedback concerning this privacy policy or any other issue please feel free to contact us in any of the following ways

Head Office
GoodBikeGear.com
18 McKinney Road,
Newtownabbey,
County Antrim
BT36 4PX

E-mail:  sales@goodbikegear.com

Our Website Cookies Policy

A cookie is a small file of text which we transfer to your hard drive through your web browser, as with most websites, when you visit our website and use certain pages or features on the site, especially when placing an order. It enables our own system to recognise you when you visit our website again and improve our service to you. This information can be used to enhance the content of our website and make your use of it easier. For more information about cookies please visit www.allaboutcookies.org

Cookies

When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device, for example, computer or mobile phone. These include small files known as cookies. They cannot be used to identify you personally.

These pieces of information are used to improve services for you through, for example:

- enabling a service to recognise your device so you don't have to give the same information several times during one task
- recognising that you may already have given a username and password so you don't need to do it for every web page requested
- measuring how many people are using services, so they can be made easier to use and there's enough capacity to ensure they are fast

You can manage these small files yourself and learn more about them through Internet browser cookies - what they are and how to manage them.


Our use of cookies

When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device, for example, your computer or mobile phone. These include small files known as cookies. They cannot be used to identify you personally.

These pieces of information are used to improve services for you through, for example:

- recognising that you may already have given a username and password so you don't need to do it for every web page requested
- measuring how many people are using services, so they can be made easier to use and there's enough capacity to ensure they are fast
- analysing anonymised data to help us understand how people interact with govt services so we can make them better

You can manage these small files and learn more about them from the article, Internet Browser cookies- what they are and how to manage them.

Learn how to remove cookies set on your device.

There are two types of cookie you may encounter when using Good Bike Gear :

First party cookies: these are our own cookies, controlled by us and used to provide information about usage of our site.

Third party cookies: these are cookies found in other companies' internet tools which we are using to enhance our site, for example Facebook or Twitter have their own cookies, which are controlled by them.


First party cookies

*Good Bike Gear uses cookies in several places - we've listed each of them below with more details about why we use them and how long they will last.

We will endeavour to let you know before we store a cookie on your computer.

Our Own PERSISTANT cookies

Name Purpose Typical content
_Session This cookie speeds up your experience on our website if you visit us more than once by remembering key information if you have set your browser to allow it. For example your username when logging in, or your preferences when browsing our website. It is an anonymous customer ID cookie, so we do not save any specific data about you at all, just a unique _Session reference number

Cookies set by Good Bike Gear website

Name Purpose Expires
ASP.NET_SessionId
HttpReferer
Referer
dd_object
These only last for the session (visit) to our website, and help with your movement through the website, and also let us know if you have visited from a 'Referer' i.e. another website where we may have a link, or an article about us. Expires on exit

Third party cookies

We use a number of suppliers who may also set cookies on their websites' on its behalf. Good Bike Gear do not control the dissemination of these cookies. You should check the third party websites for more information about these.

Provider Name Purpose More Info
Google Analytics _utma
_utmb
_utmc
_utmz
These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. They do not contain any personally identifiable information. Google Privacy policy
Add This _atuvc The _atuvc cookie is created and read by our JavaScript on the client side in order to make sure the user sees the updated count if they share a page and return to it before our share count cache is updated. No data from that cookie is sent back to AddThis. Add This privacy

Changes to this privacy policy

If this privacy policy changes in any way, we will place an updated version on this page. Regularly reviewing this page ensures that you are always aware of what information we collect, how we use it and under what circumstances, if any, we will share it with other parties.

You can use the settings of your browser to block, or delete cookies as you wish. Do please note that blocking cookies may slow down your experience on our website, or cause issues with placing an order, as cookies are often required to help with a smooth checkout process!

If you have any questions about our cookies policy or feedback please contact us on +442890834056 or via our contact us page link at the top of the page.

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